Dear customer,
We would like to notify you that NCBA Bank is currently experiencing an issue with their pay bill account 880100.
This is affecting Real Time Settlements and Pay bill transfers to 880100. All Pay bill and RTS transfers are failing.
The issue has been escalated to them and their engineers are working on resolving it.
We kindly request you not to pay to or transfer to the bank via RTS or pay bill until the issue is resolved.
We are working on reversing the failed transfers to your Kop Kopo account.
We will advise once this has been resolved.
We apologize for the inconvenience and will keep you updated.
Thank you for your patience.
