Some systems are experiencing issues

Settlement Transfers

Bank EFT Transfers

Operational

Mpesa Transfers

Operational

Bank RTS Transfers

Operational

RTS, PAY BILL AND BANK TRANSFERS

Operational

Bulk Pay

Payments

K2 Connect

Webhooks

Operational

Incoming Payments(STK Push)

Performance Issues

Past Incidents

18th March 2026

No incidents reported

17th March 2026

No incidents reported

16th March 2026

Incoming Payments(STK Push) STK push on K2 Connect

Some Stk push requests ( <3% ) are not going through. Safaricom is looking into this issue.

15th March 2026

No incidents reported

14th March 2026

No incidents reported

13th March 2026

No incidents reported

12th March 2026

No incidents reported