8th August 2021

Lipa na Mpesa Payments Transactions Update Lag

Dear Customer, we are currently experiencing a delay in transactions reflecting on the Kopo Kopo app due to a replication lag on our secondary database. Payments are coming in but are not showing up on the app. However, balances are up to date and you should be able to access this. You can continue receiving payments and do settlements. Apologies for the inconvenience caused.