Some systems are experiencing issues

Past Incidents

25th May 2023

No incidents reported

24th May 2023

No incidents reported

23rd May 2023

No incidents reported

22nd May 2023

No incidents reported

21st May 2023

No incidents reported

20th May 2023

Safaricom Scheduled Network Maintenance, scheduled 11 months ago

Dear customer,

Safaricom will be carrying out a planned system maintenance on the evening of Saturday 20th May 2023, from 2300 hrs to 0000 hrs and Sunday, 21st May 2023 between 0300 hrs to 0400 hrs. During this time, The following services and products will be affected.

• M-PESA API services,

• Customer to Business payments(PayBill and Buy Goods Services)

• Business to Customer-B2C payments(Mobile Transfers and Mobile Pay Transfers)

• Business to Business-B2B payments(Pay Bill, RTS and Till to Till Transfers)

• Access to USSD

• Delivery of One Time Passwords

Apologies for the inconveniences caused.

Kind regards, Kopo Kopo INC.

19th May 2023

No incidents reported