Some systems are experiencing issues

Past Incidents

8th August 2021

Lipa na Mpesa Payments Transactions Update Lag

Dear Customer, we are currently experiencing a delay in transactions reflecting on the Kopo Kopo app due to a replication lag on our secondary database. Payments are coming in but are not showing up on the app. However, balances are up to date and you should be able to access this. You can continue receiving payments and do settlements. Apologies for the inconvenience caused.

7th August 2021

No incidents reported

6th August 2021

No incidents reported

5th August 2021

No incidents reported

4th August 2021

No incidents reported

3rd August 2021

No incidents reported

2nd August 2021

No incidents reported